Our Leadership

Executive Leadership Of CHM

Steve Bunch
Vice President of Operations
Capital Health Management, Inc.

Steve bunchWith over 19 years of experience in long-term care, Vice President of Operations, Steve Bunch joined Capital Health Management (CHM) in 1996. Since that time, Steve has individually managed all three CHM properties. Promoted to his current position in 2000, Steve is responsible for the oversight of all CHM operations.

A graduate of Avila College with a Bachelor of Science degree with an emphasis in Business Administration, Steve began his career with a large Missouri long-term care corporation. There he completed the Administrator in Training Program, and in 1992 he received his Missouri Nursing Home Administrator license.

Steve applies solid business principles and proven practices to assist the care facility teams in managing CHM properties. He also notes that it is the rare combination of professionalism and compassion of each care center's staff that has made the company a great success.

"Our greatest asset is our staff. We recognize the importance of each staff member's contribution to the residents' overall satisfaction and well-being. As a result of their dedication and commitment, we are now the provider of choice in the markets where we operate," Steve points out.

Because CHM is a smaller, privately-owned company, "We have the benefits of being hands on, and that is the difference between CHM and other facilities owned by large corporations," Steve explains.

From his perspective, Steve says, "It is because of our teams' commitment to exceptional care that we are able to provide an environment that enhances each and every resident's life and well being."

Wendy Berdych
Director of Education & Corporate Compliance
Capital health Management, Inc.

Wndy BerdychWendy Berdych leads the education and corporate compliance initiatives for Capital Health Management (CHM), drawing upon her comprehensive experience obtained in over 16 years of Nursing in long term care. Wendy obtained her degree in Nursing at Park College in Parkville, MO in 1994.

Wendy began her career as the Director of Nursing for Crown Care Center located in Harrisonville in 1997. One of Wendy's most memorable experiences was opening the Wilshire at Lakewood facility as the Director of Nursing in 1999 and being able to assemble the right processes and employees to ensure long-lasting success from day one. Wendy was promoted to her current position in 2004 and is in each building on a consistent basis as a resource on clinical and regulatory guidelines, an educator and compliance officer.

Wendy points out that the superior services offered to residents at all CHM facilities are because of continued excellence in: standards of Nursing practices, recruitment and continued training. She explains that the company's Quality Assurance program far exceeds any state requirement. "We use the current state requirements as a point of reference, and then we set our own expectations far above those for our teams and facilities," Wendy says.

Wendy points to the expansion of services offered by CHM through the years that has been driven by the desire to provide the best possible clinical services for our residents. "Every year we are seeing more clinically challenging services being provided in the long term care setting. Things that would have been handled only in the hospitals before, are becoming commonplace in our facilities" Wendy explains.

To meet these needs, in addition to providing skilled nursing services and expanded therapy capabilities, CHM has incorporated a Preceptor program, for all new employees in each department. This hybrid "train the trainer" program ensures a continuity of care for all residents, and fosters employee retention. Because of this program, along with annual education and specific clinical training on new skilled nursing services, our Nursing Staff is highly trained and provides good outcomes for those we care for.

Because of Wendy's experience at all CHM care centers, she says there are three common traits that she sees in the current staff members. "These professionals display a fine balance of clinical knowledge, organizational abilities and customer service skills. Customer service and compassion is something that really cannot be taught, and these are attributes that we seek in candidates who want to join and lead our teams," Wendy says.